有個出口櫃被海關查貨了，該怎麼用英文告知客人？急！?

Customs officer inspected the cargo without our support。 Some cartons have been re-opened。 We suppose the production is Ok but the cartons may not packed very well。

Please contact us timely if any question when you received the cargo。

不用緊張，海關查驗不是什麼大事兒。